Privacy Policy — Portal Cedar Hub

Last updated: 1 August 2026

1. Data Controller

Portal Cedar Hub Office 9, 33 Demo-ro, Nam-gu, Daegu 00000 Email: contact@portal-cedarhub.click Phone: +82 53 0000 5410

2. Information We Collect

Contact form submissions: Name, email address, message content, selected verification type, and preferred appointment date.

Appointment records: Name, contact details, appointment date, verification type, and session notes (excluding seed phrases, passphrases, or PINs).

Website usage: Essential cookies for site functionality. Analytics cookies only if you accept them via our cookie banner.

We do not collect cryptocurrency wallet addresses, seed phrases, passphrases, PINs, or private keys through our website.

3. How We Use Your Information

To respond to inquiries and confirm appointments
To prepare for and conduct verification sessions
To send follow-up emails related to completed sessions
To improve our website (analytics cookies, with consent)

4. Legal Basis for Processing

We process your data based on: (a) your consent when you submit a contact form or accept cookies; (b) contractual necessity when you book an appointment; and (c) legitimate interest in operating and improving our practice.

5. Data Retention

Contact form submissions are retained for twelve months unless an appointment is booked, in which case they are retained for the duration of the client relationship plus three years for record-keeping purposes. Verification reports are provided to you at the session and are not retained by us. Cookie consent preferences are stored in your browser’s local storage.

6. Your Rights

Under applicable Korean data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for analytics cookies at any time
Lodge a complaint with the Personal Information Protection Commission of Korea

To exercise these rights, contact us at contact@portal-cedarhub.click.

7. International Transfers

Our website is hosted within South Korea. We do not routinely transfer personal data outside the Republic of Korea. If a transfer becomes necessary, we will ensure appropriate safeguards are in place.

8. Third-Party Services

Our website loads fonts from Google Fonts. Google may collect usage data according to its own privacy policy. We use no other third-party data processors for client information.

9. Security

We implement appropriate technical and organisational measures to protect your personal data, including encrypted connections (HTTPS), access controls on appointment records, and staff training on confidentiality.

10. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date.